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Help Center » Account Settings » Managing my invoices


Managing my invoices

This guide will show you how to view and manage your AppointmentThing invoices. These are invoices you receive as an AppointmentThing customer for your AppointmentThing paid subscription. To manage your AppointmentThing invoices, start by navigating to your Account Page. To get there, follow the steps below.

If you're already on your Account Page, ignore the steps below and start at the first green bullet point

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  1. Log into your account on AppointmentThing.com
  2. Click the solid blue circle containing a white letter in the top right corner of the home page. This will cause a drop-down menu to appear with the options "Account", "Users", "Help" and "Log out"
  3. Click the 'Account' options on the drop-down menu to navigate to your AppointmentThing Account Page


Please note: these are not invoices for payments you receive from your appointment attendees via your Stripe or PayPal accounts (if you've opted to enable that functionality). AppointmentThing does not handle any invoices for your appointment attendees

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  • To view your invoices
  1. Scroll down to the section labeled "Payment history" on the bottom of your account page
  2. You'll see a list of all past invoices for this account, along their corresponding dates. You can download any of these by clicking the 'PDF' link next to the desired invoice 


  • To edit company details on your invoices
    You're able to edit some of the information contained on invoices that AppointmentThing automatically generates for your paid subscription. This information includes your company name, company address and VAT / ID / REG. To edit these details, follow the steps below.
  1. Scroll to the section on your Account page labeled "Account information"
  2. Click the 'Edit' link in the first gray box labeled "Company / invoice information" 
  3. Enter (or edit) your company name, company address and/or VAT / ID / REG in the three corresponding gray boxes that appear
  4. When you're finished, click the blue 'Update' button to save your changes. Any changes or new information will be included in all future invoices for this account 


  • To have invoices automatically emailed to you
  1. Scroll to the section on your Account page labeled "Account information" (you're already there if you just edited the company details on your invoices as discussed in the green bullet point above)
  2. Click the 'Edit' link in the second gray box labeled "Email receipts to:"
  3. Enter (or edit) the email address to which you would like future invoices for this account automatically emailed
  4. When you're finished, click the blue 'Update' button to save your changes. All future invoices for this account will be automatically emailed to the email address in the box

Hi there 👋

We've hit a plan limitation here. You are on the free Basic plan and that plan has limitations.

You can upgrade your plan to unlock more features.

Send your invitees a last-minute Text/SMS reminder about their appointment with you. It will increase attendence. Upgrade to Pro to unlock this feature.

The Text/SMS reminders input field automatically appear on the appointment booking page when you're on the Pro plan.

Get a Text/SMS reminder when an appointment is about to start. Upgrade to Pro to unlock this feature.

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Premium

Starting at $8/month. Price in USD

Features you'll love

  • Unlimited appointment types
  • No branding
  • 2 x calendar connections
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Pro

Starting at $12/month. Price in USD

Premium features and more

  • Unlimited appointment types
  • No branding
  • 6 x calendar connections
  • SMS/Text reminders
  • Accept payments through Stripe or PayPal
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Thank you!

Your account was successfully upgraded and a license was assigned to your account.

Please notice If you have bought licenses for more than one user, you can assign licenses to other users in the Account → Users section.

Hi there 👋

We made AppointmentThing available to everyone on June 1st. Thanks so much for trying it out!

Prior to the launch, we were busy testing.. testing.. testing, correcting, then more testing.. testing.. testing and correcting.

Upcoming changes
Over the next couple of months, we’ll be gathering user feedback and (of course) be using the tools ourselves. Our testing and correcting will continue, and during this time we hope to learn a lot about the following:

  • What would be nice to have
  • What we need to improve right away
  • What needs a bit more explanation
  • Any issues or anything not working correctly

As a result, you’ll probably see us moving things around a bit: changing labels here and there, adding new functionality and options, updating tutorials, etc. It’s all part of the process.

How you can help
If you experience any issues or bugs, please let us know about them by sending an email to todos@appointmentthing.com. Also, please share anything you think we could improve upon or new functionality you wish we had.

Thanks :)